Client Reviews

4.9 stars across 40 Google reviews.

Every review below is a real, public Google review of Glass Mortgage Group — written by clients, hosted by Google, and readable at the source.

Read them on Google →

★★★★★

“Alejandra and Glass Mortgage were outstanding. The most important aspect was their trustworthiness and integrity. They advocated for my family and I. We got the best economic outcome. We got the best house for my family. We were on time with all requirements. This is the 5th home purchase I have completed in my life and this has been the smoothest of my life. I will never go with any other company. I am eternally grateful for Alejandra and her organization!”

Matthew Taon

Google review

★★★★★

“Ms. Alejandra has been absolutely amazing to work with! From start to finish, she made my home-buying journey feel so much less stressful. When it comes to loans, she truly knows her stuff and goes above and beyond for her clients. She is incredibly understanding, supportive, patient, and, most of all, genuinely compassionate. She made sure to get everything I asked for and never once made me feel like just another client—she truly cared about my goals and worked hard to make them happen. I’m beyond grateful for all her help and couldn’t have asked for a better person to guide me through this process. I highly recommend her to anyone looking for someone who will truly have your back!”

Ku’Uleimakana Archer

Google review

★★★★★

“I had an excellent experience working with my loan officer throughout the home-buying process. From the outset, they demonstrated a high level of professionalism, expertise, and responsiveness. They took the time to clearly explain each step, ensuring I felt informed and confident in every decision. Their attention to detail and commitment to securing the best possible loan option truly set them apart. They maintained consistent communication, promptly addressing any questions or concerns and keeping me well-informed at all times. I sincerely appreciate their dedication, patience, and support in helping me achieve my goal of homeownership. I would highly recommend their services to anyone seeking a knowledgeable and dependable loan officer.”

Theresa Archer

Google review

★★★★★

“I am truly grateful, I believe it was excellent and highly professional work. Alejandra always addressed my questions in a very kind and cordial manner. Furthermore, the timing was very important to me since my own work schedule makes managing such matters a bit difficult and she was consistently attentive and efficient in her responses, both her and the entire team. I definitely recommend this company for refinancing, buying, and selling properties.”

Daniel Diaz

Google review

★★★★★

“10/10! My husband and I were hesitant on taking the jump into the home buying process after 10+ years of living in apartments, but Ale listened to our concerns and fears and went above and beyond to make sure we were comfortable, listened to, and informed throughout the entire process. Highly recommend Ale and her team, you won’t find group that truly makes you feel like family and their #1 priority.”

Amber Park

Google review

★★★★★

“We had a very difficult situation with the sale of our home. But the Glass Mortgage Group went above and beyond to help us! They were extremely good at responding to us quickly and had answers for all our questions. Navigating the selling and buying process would have been a miserable experience with out this team helping us along the way!”

Megan Sanguineti

Google review

★★★★★

“I had a wonderful experience working with Alejandra and her team! They went above and beyond, showing incredible dedication, persistence, and professionalism every step of the way. Their commitment and attention to detail made the entire process smooth and stress-free. I’m truly grateful for all their help and highly recommend Glass Mortgage Group to anyone looking for a team that genuinely cares and works tirelessly for their clients!”

Stephanie Bazaldua

Google review

★★★★★

“The entire home buying process was made easy thanks to Alejandra! She was very helpful, professional, and always available to answer any questions or concerns I had. I highly recommend her to anyone looking to buy a home! Thank you Alejandra!! 🙂”

Ivana hernandez

Google review

★★★★★

“Alejandra from Glass Mortgage Group was a pleasure to work with every step of the way. We were able to purchase our dream home and it was a great experience. She was professional and responded to all our questions quickly. Alejandra is very knowledgeable and I decided to contact her after watching some of her informative videos about home buying. She really puts in the work to get the job done! We also appreciated the small congratulatory gift at the end of the process :) I would definitely recommend her to anyone looking to purchase a home.”

Roxanna Mendoza

Google review

★★★★★

“Alejandra was absolutely amazing to work with! She was extremely thorough, always on top of every detail, and went above and beyond—even working weekends to make sure everything was taken care of. Her communication was excellent, and she guided me through every step of the process with patience and efficiency. She not only helped me secure the lowest rate possible for my refinance, but even after closing, she continues to keep an eye out for better opportunities. It’s rare to find someone so dedicated, proactive, and genuinely caring about their clients. I’m truly grateful for all her hard work and highly recommend Alejandra to anyone looking for a knowledgeable and reliable mortgage broker!”

Thanh Nguyen

Google review

★★★★★

“I had a great experience working with Glass Mortgage Group. My loan officer was very professional, honest, and always took the time to explain everything clearly. She was available whenever I had questions and made the whole homebuying process feel much easier and less stressful. One thing that really stood out to me was how much she genuinely cared about helping me make the right financial decision. She speaks both English and Spanish, which made communication so much smoother and more comfortable for me. If you're looking for someone reliable, knowledgeable, and who truly looks out for your best interest, I highly recommend Glass Mortgage Group. I'm very thankful for her help and support.”

EL TIEMPO & VERDADES

Google review

★★★★★

“Alejandra and her team are top notch! Everything she did, from crunching the numbers to explaining every step of the process, was professional and spot on. I consider Alejandra a part of my team as I continue to build my real estate portfolio. If you’re considering building a portfolio or buying your first home or your forever home, I highly recommend Alejandra!”

Sean Segovia

Google review

★★★★★

“Alejandra and her team made our loan process a breeze. She was knowledgeable, professional and very helpful! My husband and I had so many questions being first time home buyers, but she was very patient and made us feel comfortable and at ease. She was even able to get an incredible rate! Thank you Alejandra and Glass Mortgage for a great home buying experience!”

Mrs. Lopez

Google review

★★★★★

“⭐⭐⭐⭐⭐ Alejandra is an absolute rockstar! She’s one of the most dedicated and responsive lenders I’ve ever worked with. From start to finish, she’s constantly involved, always on it, and never misses a beat. Her communication is unmatched—she will literally go above and beyond to make sure every detail is taken care of. Alejandra genuinely cares about her clients and the community, and it shows in everything she does. I absolutely love working with her and highly recommend her to anyone looking for a lender who truly gives it her all. We teamed up last week to feed our first responders.”

April Carrillo

Google review

★★★★★

“Glass Mortgage Group are truly great people to work with. From start to finish, they handle business professionally, efficiently, and with genuine care for their clients. What stood out to me the most was how transparent and honest they were about everything—no games, no pressure, just fair rates and real conversations. They took the time to explain every step of the process and made sure I felt comfortable and informed the entire way. You can tell they genuinely care about helping people, not just closing deals. One way or another, they’ll work hard to find the best option for you, and they won’t stop until you’re satisfied. If you’re looking for a team that treats you like more than just a customer, I highly recommend Glass Mortgage Group. They’ll take care of you from start to finish and leave you feeling confident and happy with your decision.”

wayne archer

Google review

★★★★★

“Glass Mortgage Group was absolutely amazing! Super knowledgeable, super responsive, and they seriously came through for us. They shopped our rate and out beat any competitor , kept in constant contact with our realtor, and made sure we knew exactly what we needed to do at every step. The best part? They got us closed in just 14 days (!!). If you want a smooth, stress-free experience with people who really know their stuff - go with Glass Mortgage Group!”

victoria vidales

Google review

★★★★★

“My experience with Alejandra Glass was absolutely excellent. Alejandra consistent communication and transparency eased my home buying process. She updated me at every stage and ensured I fully understood what I needed to next Highly recommend the Glass mortgage Group for the best lending loans”

Arianna salazar

Google review

★★★★★

“I had the absolute pleasure of working with Alejandra and Jordan during my first home-buying experience, and I couldn’t have asked for a better team. From day one, they communicated everything with complete clarity and made the entire process feel smooth and manageable. I laid out my situation, and they went above and beyond to make it happen. What impressed me the most was their accessibility. I could call or text them even late in the evening, and they were always there to answer my questions and provide reassurance. Buying a home can be overwhelming, but with the right mortgage group by your side, it makes all the difference. Thank you, Glass Mortgage, for guiding me every step of the way. I truly couldn’t have done it without you!”

Adolfo Vidales

Google review

★★★★★

“Brad Summers is my #1 loan officer to work with. He’s super thorough, stays ahead of things, and does a great job educating everyone along the way. He really goes above and beyond and works to make the process as smooth as possible for my clients. On top of that, he’s easy to work with and really connects with people, which makes all the difference. Working with him has even made me a better real estate agent. Highly recommend him, along with his team at Glass Mortgage if you’re looking for someone who knows their stuff and truly cares about your experience!”

Christen English

Google review

★★★★★

“Glass Mortgage Group is professional, knowledgeable, and truly client-focused. They make the mortgage process straightforward and easy to understand, with excellent communication every step of the way. Their reputation speaks for itself, I wouldn’t hesitate to recommend them to anyone looking for a smooth and stress-free experience”

Maureen Benavides

Google review

★★★★★

“Alejandra and her team were the absolute best to work with! We had a quick time line and had several changes along the way and she was more than willing to work everything out for us and get us cleared to close QUICK! Thank you again to the Glass Mortgage team for getting us in our new house for our cross state move!”

Eric Gerow

Google review

★★★★★

“Working with Alejandra is amazing! She takes care of my clients and gets them all the information they need to make the home buying process easier. She is definitely the “Go to Broker/Lender”. Thank you for being amazing, patient, knowledgeable and dedicated. Oh and i cannot forget to mention….so dedicated that she answers me and her clients after hours! 😃 Definitely a WINNER!!⭐️⭐️⭐️⭐️⭐️”

Susana Williams

Google review

★★★★★

“Glass mortgage group is top notch! If you're thinking about buying a house but feel like it's not an option for you schedule a consultation with Alejandra Glass. She is the go to mortgage broker for all your questions. She helped me see pay my own limiting thoughts when it came to home ownership and laid out realistic ways to budget, plan and buy a house. You will not be dissapointed and will see how hard she's going to work for you to male your dream of home ownership come true.”

Suzanne Muñoz

Google review

★★★★★

“Closed on our house yesterday and was very satisfied with Glass Mortgage Group. The communication between us, realtor, and them were excellent. We closed as planned and the process was smooth and stress free. The rates and terms were competitive and no surprises during closing except for a cash back 😃. I highly recommend Glass Mortgage Group to anyone looking for a lender who is very efficient and knowledgeable about their loan process.”

Jen Trambulo

Google review

★★★★★

“I went to several lenders in town and the only one that valued my business was Glass Mortgage Group. Mrs Glass make me feel very comfortable. Took the time to explain the terms and conditions of the loan. The greatest thing was how much I was able to save in closing cost. If you are looking to buy a home, this is the place to go.”

Aldo Sanguinety

Google review

★★★★★

“Alejandra and her team went above and beyond what my family expected with receiving our home loan and then refinancing later. They were extremely attentive and were there always there to answer our questions or concerns. We will be going back to Alejandra with any future mortgage needs!”

Scott Dickerson

Google review

★★★★★

“Alejandra is extremely helpful and provides lots of valuable information. Because she has many lenders, she is the one stop shop with the best pricing options. She will definitely help you find the right fit for your loan based on your situation. I highly recommend her and her services.”

Delia Benitez

Google review

★★★★★

“The BEST Rate finder, professionalism, and negotiator ever! I can go on.. I confided in her and team as they don’t settle for less. Would love to work with Alejandra on my next purchase !!”

Jennifer Nunez

Google review

★★★★★

“Alejandra is phenomenal !!! I’ve purchased two homes with her and wouldn’t consider working with anyone else. She goes out of her way to ensure you’re taken care of. I can’t recommend her enough.”

David Orozco

Google review

★★★★★

“Absolutely love the Glass Mortgage Group! They’ve helped so many of our clients save money on their home loans! I’d recommend them to anyone looking to buy a home or save money on their current mortgage!”

Carlos Todd

Google review

★★★★★

“Glass Mortgage Group was very helpful during our search. Two biggest positives from Glass Mortgage were responsiveness and proficiency. Recommended for all”

Adam Ortiz

Google review

★★★★★

“After 20 years of faithful service in the Air Force, I thought homeownership would be straightforward with my VA benefits, but I quickly discovered the complexities involved – until I met Alejandra Glass, who didn’t just help me qualify for my first home but made the entire journey seamless and stress-free during what was already a major life transition. Retiring from the military comes with unique financial complexities that many underwriters don’t fully grasp, but Alejandra immediately understood the intricacies of my retirement pay, TSP distributions, and how to properly document my transition from active duty to civilian life, knowing exactly how to present my military pension and retirement benefits to satisfy lending requirements. What impressed me most was her proactive approach to potential challenges, as she anticipated questions about my employment gap during the transition period and helped me gather documentation that clearly demonstrated my financial stability, while her expertise with VA loans meant she maximized every benefit available to me – zero down payment, no PMI, and competitive rates that made homeownership truly affordable. Alejandra took the time to explain each step of the underwriting process, which was incredibly reassuring as a first-time homebuyer, walking me through every document requirement and always being available to answer my questions, no matter how basic they seemed, with her patience and clear communication making what could have been an overwhelming process completely manageable. Beyond her technical expertise, Alejandra showed genuine appreciation for my military service and understood the emotional significance of this milestone, recognizing that purchasing my first home as a retired Air Force veteran wasn’t just a transaction for her but rather helping me achieve a well-deserved piece of the American dream. Thanks to Alejandra’s dedication and expertise, I’m now a proud homeowner in San Antonio, enjoying the stability and pride that comes with owning my own home after decades of military housing, and I couldn’t have asked for a better partner in this journey – any veteran considering homeownership should hope to work with someone as knowledgeable and dedicated as Alejandra Glass, who truly made all the difference.​​​​​​​​​​​​​​​​ We’ve kept in touch over the years and she truly has become like family… 5 stars.”

eboni stewart

Google review

★★★★★

“They were really helpful with my mortgage application, were really open to check who could help me getting a loan that fitted my needs. I really recommend them if you’re looking for a mortgage for a house”

Alejandro Torres Gómez (MDAlex)

Google review

★★★★★

“I asked Alejandro to help out a friend of mine that needed a rather complicated loan in a short period of time and she came through with flying colors and delivered on exactly what my friend needed.”

Jon Strandlie

Google review

★★★★★

“I was able to get to a good deal as a fastball time house buyer going through this company. They have my trust”

Kamil

Google review

★★★★★

“Alejandra and her team are so hardworking and always happy to help!”

Fiesta Feet

Google review

★★★★★

“Great service and very knowledgeable staff. I highly recommend this mortgage company.”

Carlos Avila

Google review

★★★★★

“Great experience working with this team! Quick responses to all my questions. Highly recommend!”

Marina Leblanc

Google review

★★★★★

“Alejandra is very nice, her explanations are clear and precise, and she's friendly... she's someone you can trust.”

Chavo68

Google review

Source: Glass Mortgage Group on Google.

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